Terms & Conditions
Effective Date: 30 June, 2025
Applies to: https://theinnercompass.co.uk
1. Acceptance of Terms
By accessing this website and/or booking services with The Inner Compass, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website or our services.
2. Services Offered
The Inner Compass provides intuitive, spiritual, and holistic services including but not limited to:
Tarot Readings
Astrology Consultations
Numerology Reports
Reiki Healing (for individuals and pets)
Courses, Workshops, and Mentoring
Corporate and Group Events
All services are for personal development and wellness purposes only. They do not replace medical, veterinary, legal, or psychological advice.
3. Booking & Payments
All sessions must be paid in full prior to confirmation.
Payments are processed securely via third-party platforms (e.g. PayPal, Stripe).
No cash or offline payments are accepted without prior agreement.
4. Cancellation & Rescheduling Policy
Clients may cancel their session up to 24 hours in advance for a full reschedule.
No refunds or reschedules are offered for cancellations made within 24 hours of the appointment.
Rescheduling is subject to availability and must be requested via email.
5. Refunds & Consumer Rights
As per UK consumer law, clients may cancel within 14 days of booking unless the session is scheduled within that period and the client agrees to begin immediately, waiving their right to cancel. If your session is booked to begin within 14 days of purchase, by proceeding with the booking you consent to waive your right to the 14-day cancellation period. Once a session or course has started, no refunds will be issued due to the personalised nature of the service.
6. Right to Refuse Service
The Inner Compass reserves the right to refuse service to anyone who behaves inappropriately, breaches our policies, or is not a good energetic match for our offerings.
7. User Conduct
You agree not to misuse this website or its content. You may not:
Reproduce or distribute any material without written permission
Attempt to disrupt or harm our services
Share confidential session content without explicit consent
8. Intellectual Property
All content on this website — including branding, course materials, and designs — is the intellectual property of The Inner Compass. Unauthorised use, reproduction, or modification is strictly prohibited.
9. GDPR & Data Privacy
All personal information is collected and processed in line with the UK General Data Protection Regulation (UK GDPR). Please refer to our Privacy Policy for full details on how we collect, store, and protect your data. We do not share your personal information with third parties except as required to deliver our services (e.g. payment processing). Data may be transferred outside the UK/EEA (e.g. to WordPress or Google) under appropriate safeguards in compliance with UK GDPR
10. Age Restriction
Our services are intended for individuals aged 18 and over. For Pet Reiki sessions, the owner or guardian must be 18+ and is responsible for providing consent and being present (online) during the session. We do not knowingly offer services directly to minors without appropriate adult supervision.
11. Limitation of Liability
All services provided are for guidance and personal insight. Outcomes are not guaranteed. By using our services, you accept full responsibility for your personal decisions and experiences. For Pet Reiki, results may vary and are intended to support — not replace — veterinary care. The Inner Compass is not liable for decisions made regarding your pet’s health or wellbeing based on energetic guidance provided.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.
11. Contact
The data controller for this website is: The Inner Compass Belvedere Row Apartments, Fountain Parkway, W12 7JF
Email: Info@theinnercompass.co.uk